Last Updated: April 28, 2024
Envio ("we," "us," "our") is committed to protecting the privacy of our users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software designed to stop physical junk mail and protect your home address from online exposure. We hope you take some time to read through it carefully.
1. Information Collection
a. Personal Information: We collect personal information that you voluntarily provide to us when registering to use our software. This includes your name, home address, email address, and telephone number.
b. Usage Information: We may automatically collect information about your interactions with our software, such as your usage patterns and preferences.
c. Technical Information: Information about your device, including your IP address, browser type, and operating system, may be collected by us.
2. Use of Information
We use your information to:
- Provide our services effectively, including verifying your identity to prevent fraud.
- Improve our services and software functionality.
- Communicate with you, including sending updates about our services.
- Enforce our terms, conditions, and policies.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information, including encryption, firewalls, and secure socket layer technology. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information for commercial gain. However, in order to effectively provide our service and ensure that you are unsubscribed from physical junk mail lists, we share your information with selected data brokers strictly for the purpose of removing your address from their mailing lists. These data brokers are carefully chosen and bound by confidentiality agreements to ensure the privacy and security of your data. We provide you with advance notice of these practices and ensure transparency in our data-sharing arrangements. Other than this specified use, we do not allow data brokers or other third parties to monetize your information.
This does not include website hosting partners and other parties who assist us in operating our software, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
5. Data Retention
We will retain your personal information for as long as it is necessary to provide you with our services. Once our relationship has ended, we will either delete your personal information or anonymize it, unless legal requirements dictate otherwise.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of any wrong or incomplete data we have about you.
- Request deletion of your personal information, subject to certain exceptions prescribed by law.
- Object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
7. Children's Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us to have it removed.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@useenvio.com